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Service Agreements - "The Smart Choice"
Heating and cooling systems have a way of breaking down when the weather is at its worst; on the coldest day of a frigid winter, or during a sizzling summer heat wave; times when your comfort system must work the hardest, and when you need it most.
Regular check-ups will help to maximize the life expectancy of your system; unfortunately, even the best maintenance won't prevent normal wear and tear.
Your investment in our service agreement includes:
Two Performance Tune-Ups Per Year
Having your system checked regularly enables us to keep your unit running as efficiently as possible, which saves you money on your utility bill month after month. These regular check-ups also enables us to catch problems such as loose or burnt wires, and freon leaks, before they lead to a larger problem such as motor failure.
Priority Service
When you have an emergency, you can rest assured Prodigy Heating And Air Conditioning...WILL BE THERE! Our commitment to program customers means we will have a technician to your door within 24 hours of calling our office.
Labor Warranty
All of our labor services are warranted for 30 days. If you have a problem within 30 days of service, there will be no charge to come back out and diagnose the problem. We stand behind our work.
Energy Saving Coil Cleaning
Dirty coils reduce efficiency and cause your unit to work harder, causing parts to wear out faster, and shorten the life expectancy of your unit. Your unit will cost you more month after month on your utility bill if the coils are not kept clean. Test performed by the EPA explain that as little as 1/10th of a centimeter of dirt or dust on a coil could reduce efficiency by 21%. Since the average homeowner's heating and cooling bill is $1,500 per year, a 21% loss in efficiency means you could be wasting up to $315 each year.
Discounted Replacement Parts and Labor
Our discounted rates save you money with every call. Our repair trucks are fully stocked so we are able to repair 99% of calls on the first visit.
Preventive Maintenance
Preventive maintenance is the best way to avoid costly breakdowns and repairs. By enrolling in our maintenance program, you'll see greater energy savings, ensure maximum system life, and make sure your home systems are performing in top condition.
Member Benefits
- Up to 2 full service maintenance visits per year
- 15% off all repairs
- Emergency service *
- Priority scheduling
- Exclusive Member Promotions
What is included in each visit? System types can vary, but below we've made a general list of what you can expect to have performed during a maintenance visit.
Performance Furnace/Heater Tune-Up
- Clean blower cabinet
- Clean & adjust burners
- Inspect heat exchanger
- Inspect gas pressure & flame
- Inspect & clean flame sensor/igniter/pilot light
- Inspect filter
- Check airflow
Performance Boiler Tune-Up
- Clean burners
- Clean flame sensor/ignitor/pilot
- Inspect system operation
- Inspect water pressure and expansion tank **
- Inspect all safety devices
- Inspect circulator pump(s) and zone valve(s) **
- Flush heat exchanger
Performance Air Conditioner Tune-Up:
- Inspect refrigerant levels & pressure
- Inspect & adjust thermostat
- Inspect wiring, contacts, capacitors & relays • Inspect evaporator coil ***
- Inspect and clean condenser coil
- Inspect condensate drain
- Inspect outdoor disconnect
- Inspect condenser fan motor & blades
- Inspect compressor at startup
- Inspect filter
- Check airflow
Performance Heat Pump Tune-Up
- Inspect refrigerant levels & pressure
- Inspect & adjust thermostat
- Inspect wiring, contacts, capacitors & relays
- Inspect evaporator coil ***
- Inspect and clean condenser coil
- Inspect condensate drain
- Inspect outdoor disconnect
- Inspect condenser fan motor & blades
- Inspect compressor at startup
- Inspect defrost controls
- Inspect filter
- Check airflow
When completed you will receive a recommendation for any further maintenance or repair needs of your system.
- Active members receive emergency service within 24 hours of contacting us*
- Hot water boilers only**
- Inspection of evaporator coil does not include coil cleaning or drain pan treatment***